Placeholder. Drop your finalized terms of service here. The page is wired up, the styling matches the rest of the site, and it's linked from the footer at /terms.
Who these terms apply to
Define who is bound: any driver, owner-operator, or company that creates an account, uploads a rate confirmation, or has HaulClaim file a detention claim on their behalf.
What we do
Describe the service in plain terms: filing detention claims, communicating with brokers and carriers, and following up until a claim is paid or denied. Make clear HaulClaim is a claims service, not a law firm.
Fees
State the pricing in writing: HaulClaim is free during beta, with no fee charged on recovered funds at this time. No retainer, no monthly cost, no hidden charges. If pricing is introduced after the beta, spell out how and when any fees would be deducted and give notice before they apply.
Driver responsibilities
List what the driver must do: provide accurate ratecons, log arrival and departure honestly, respond to questions about a load, and not file duplicate claims through other services.
What we don't guarantee
Set expectations: not every claim is recovered, settlement amounts vary, and we can't guarantee any specific timeline or outcome.
Disputes
Spell out the dispute process, governing law, and where any claims would be heard.
Changes to these terms
Tell users how you'll notify them when terms change and what continued use means.
Contact
Questions about these terms? Email legal@haulclaim.com.
Last updated: replace with the date these terms went live.